What counts as a false alarm
A false alarm is the activation of an alarm — by testing, malfunction, or accident — that results in a police response where there has been no unauthorized entry to the premises.
| False alarm | Excessive false alarm fee |
|---|---|
| Second | $50 |
| Third | $100 |
| Fourth and over | $200 |
When fees do not apply
A fee is not charged when the alarm was caused by an illegal entry or an attempted illegal entry to the premises, or by severe weather or a major electrical disruption.
Reducing false alarms is a shared effort between the alarm industry, alarm owners, and police. Maintaining your system, training everyone who uses it, and keeping your monitoring company's contact details current all help avoid unnecessary responses.
Questions about the program
- 613-966-0882
- Non-emergency line
