Accident Support Services provides a convenient way for people involved in prescribed motor vehicle collisions within the City of Belleville to attend in person and report the collision.
What is the law?
The Highway Traffic Act requires that the following motor vehicle collisions be reported to police:
- Collisions involving personal injury
- Collisions involving property damage in excess of $5,000
- Collisions that cause damage to highway property (signs, guardrails, etc.)
What to do when a collision occurs
If you are involved in a serious collision where someone is injured and needs medical attention, call 911 and do not move any vehicles.
If the collision is not an emergency and there are minor or no injuries, call 613-966-0882. A member will determine whether an officer attends the scene or directs you to Accident Support Services.
Every driver directly or indirectly involved in a collision must remain at (or immediately return to) the scene, render all possible assistance, and — on request — provide their name, address, driver's licence number, insurer and policy number, the registered owner's name and address, and the vehicle permit number to anyone sustaining loss or injury, to any police officer, or to any witness.
How to report
Any reportable collision must be reported forthwith, in person, at Accident Support Services, 459 Sidney St, Belleville. Staff help you complete the police report, apply the “Damage Reported to Police” sticker, photograph the damage, and let you contact your family, broker, or insurer right from the centre.
Failure to report
If you do not report a reportable collision forthwith, you may be charged with an offence under the Highway Traffic Act.
Accident Support Services
- 613-967-1700
- 459 Sidney St, Belleville
- Monday–Friday, 9:00 a.m. to 5:00 p.m.Closed Saturdays, Sundays, and statutory holidays
Questions and answers
What if I give my driver's licence and insurance information to the other driver and they lose it, then later claim I didn't provide it?
Laying a charge is at the discretion of a police officer, who must prove the charge with supporting evidence. If you also report the collision at the location identified by police as soon as possible, you would have shown responsibility and would not likely be charged.
What if I don't know the cost of the damage at the time of the collision?
There are no official guidelines for determining the total cost of damage at the scene. If you are uncertain whether the damage exceeds $5,000, it is recommended that you report the collision.
Is there a time period in which I have to report?
You should report to police as soon as possible, or when directed by police. You will then be informed of the reporting procedures and the time frame to report at the location specified by the officer.
Will police still investigate if no one was hurt?
For property-damage collisions it should not be necessary for an officer to note the on-scene condition or position of your vehicle. Your vehicle's damage will be inspected and noted at the reporting centre or police station.
Can all collisions be self-reported?
Collisions involving property damage only, where the total damage exceeds $5,000, can be self-reported. Police attend all collisions involving injuries or fatalities, damage to public property, hazardous goods, possible impairment, or where circumstances warrant police attendance.
